How to Undo a Bank Feed Match in QuickBooks Online
Published October 19, 2026 · LedgerMedic
To undo a bank feed match in QuickBooks Online, open Banking, go to the Categorized tab (it may be called Reviewed on your screen), find the transaction, and choose Undo. The bank line goes back to For Review, ready to be matched properly. The menu names move between releases, so treat the steps as a guide.
The manual fix, step by step
- Open the bank account's feed. Go to Banking and select the account the line came through.
- Find the line. Open the Categorized tab and search by amount, date or payee. Matched and added lines both live here.
- Check its status first. If the transaction has a reconciled mark, Undo may be unavailable. Undo the reconciliation that includes it, or ask your accountant if the period is closed. Do not delete the transaction to get around it.
- Choose Undo. Expand the line and select Undo. It should reappear under For Review.
- Check what was left behind. Open the register for the bank account and Undeposited Funds. If the line had been matched, the original payment or deposit should still be there. If it had been added, the record the add created should be gone. If an invoice was marked paid by the match, open it and confirm its status is what you expect.
- Re-match it correctly. On the For Review line, choose Find other matches and select the right record. If the bank line is a payout made of several payments, build the deposit from Undeposited Funds first, then match to that deposit.
Match versus Add
The most common reason people need Undo is picking Add on a deposit that should have been matched. Add records a brand-new transaction, so the original payment stays in Undeposited Funds and the same money is counted twice. Match links the bank line to a record that already exists. If you undo an add and the original payment is still sitting in Undeposited Funds, you are back to a clean starting point. If the duplicate stayed in the books, see duplicate deposits.
When Undo is not enough
- The match created an unapplied payment. See how the bank feed creates unapplied cash.
- The money went to the wrong bank account. See a deposit recorded to the wrong account.
- The balance still looks wrong afterwards. See Undeposited Funds not matching a bank deposit.
LedgerMedic's free scan checks what an undo leaves behind. It lists payments still stuck in Undeposited Funds and flags a deposit that counts a payment twice. Connecting and scanning is free with no credit card, and every account gets 6 lifetime guided fixes before a paid plan is needed. The scan is read-only. The free checker works from a pasted register in your browser. Start the free scan.