Contact us

We read every message and reply within 1 business day.

Most questions are answered below. If yours isn't, the form at the bottom goes straight to our team.

Common questions

In the app, go to Settings → Plan → Manage billing. That opens Stripe's billing portal, where you can update your payment method, switch plans, or cancel. No need to email us, though we're glad to help if something isn't working as expected.

Settings → Disconnect QuickBooks revokes access immediately. Settings → Delete account permanently removes your account and every company you own, along with their synced data and fix history. Both are self-serve; neither requires contacting us.

Use "Forgot password" on the sign-in page. We'll email a reset link to the address on file, valid for one hour.

Every fix is preceded by a snapshot of the original transaction, and journal-entry reversals are reversible by design. Send us the company name and the affected transaction (from the issue's detail view) using the form below, subject "A fix looks wrong / bug report," and we'll help sort it out.

Connection tokens are encrypted at rest, every request is over HTTPS, and we never write to your books without a preview and your approval (outside a threshold you set yourself in One-Click mode). Full detail is in our Privacy Policy.

Yes, the Accountant plan covers every company you manage under one login and one subscription. See Pricing for details.

Send us a message

Our office

F & S Ventures LLC
2507 Sherwood Hills Rd, Minnetonka, MN 55305

Prefer email? Reach us directly at hello@ledgermedic.com.