Undeposited Funds Has a Balance but No Payments Show in the Bank Deposit List

Published October 5, 2026 · LedgerMedic

If the balance sheet says Undeposited Funds holds money but the Bank Deposit screen shows nothing to select, the balance is made of something the deposit screen does not list, or the payments are being hidden from it. Both are findable in about ten minutes.

Step 1: look at the register, not the deposit screen

1. Go to Chart of Accounts and open the Undeposited Funds register.
2. Read the Type column. Payments and sales receipts are the only types that the Bank Deposit screen can pull in.
3. Any line of another type (journal entry, expense, cheque, deposit, bill payment) is what is making up the balance without being depositable.

Step 2: if the lines are not payments

• Journal entry. Someone moved a balance into Undeposited Funds to make a report agree. Open it, work out what it was standing in for, and replace it with the real transaction. Do not stack another journal entry on top.
• Expense or cheque coded to Undeposited Funds. Change the account to the correct expense or asset account on that transaction.
• Bank-feed item categorised to Undeposited Funds. Undo the categorisation and either match it to the existing payment or add it as a proper deposit.
• A deposit with a line pointing at Undeposited Funds. Check whether the deposit was meant to draw on a payment that was later deleted. This is the usual cause of a negative balance.

Step 3: if the lines are payments but they will not show up

1. Check the filters above the payments list on the Bank Deposit form. A date range or payment-method filter hides payments without saying so. Clear them all.
2. Check whether it is already in a deposit. Open the payment and look for a linked deposit. If it is in one, it is no longer waiting, and the register line should have been cleared; if the balance did not drop, the deposit was probably built from a typed amount rather than the payment.
3. Check where the payment was deposited to. A payment recorded straight to a bank account never enters Undeposited Funds, so it will not be on the list. If the bank feed then offers it again, match it rather than adding it.
4. Check the currency. If multicurrency is on, the deposit form generally lists payments in the currency of the bank account you are depositing to.

Step 4: confirm

After each correction, reopen the balance sheet detail for Undeposited Funds. What remains should only be genuine, recent, depositable payments. If you are left with old ones, clear them out in order.